Help Me Figure Out What I Need
I'm Not Sure How Urgent This Problem Is
When you find two inches of water covering the floor of an office, it's obvious the problem should be fixed right away. Unfortunately, not every situation is always clear. Some issues have larger implications for the building than you might expect. In other situations, BGM likes to know about problems so that we can monitor them.
The following table identifies some of the categories of services we offer and what you should do for specific situations.
|Service Needed||What To Do|
|Urgent maintenance needs, including:
|To report a same-day-service need, such as:
||Use Quick Response form|
|Building repairs that BGM pays for, including (See Who Pays for What for more details):
||Use Facilities Funded form|
|Building repairs, maintenance, and other work that a department pays for, such as (See Who Pays for What for more details):
Does BGM Offer the Service I Need?
Sometimes it isn't obvious what group provides the service you need, what the service you need is called, or whether we offer it. It is impossible to list everything we do on this site.
Contact your Zone Manager if you have this sort of question.
I Have No Idea How to Get Started
Contact your Zone Manager for help. He or she can help you determine the scope of your project and where to start.