Buildings & Grounds Maintenance

Mail and Delivery Services

Mail and Delivery Services (MDS) and Interdepartmental mail (ID mail) provide pick-up and delivery services for the Stanford Campus. Morning delivery is provided at no charge to departments. There is a charge for afternoon delivery.

United States Mail

Mail & Delivery Services does not provide services for United States Postal Service (USPS) mail. The USPS is responsible for picking up and delivering US mail. Please contact the Main Palo Alto branch, at (650) 321-1423, with any questions. ID-Mail cannot re-deliver mis-delivered US Mail. If you wish to redirect such mail, please use the US Mail service, or repackage the item in an ID Mail envelope.

ID Mail

Interdepartmental (ID) Mail Services are provided primarily for the conveyance of messages concerning the University's official business between the various University departments and administrative units. All organizations with responsibility to the University, or to the ASSU, are entitled to use ID Mail. ID Mail may not be used to distribute commercial or partisan political advertising.

For more information, see the Administrative Guide, in particular, in the Services section, section 81.2, Mailing Services.

Bulk Mailing

There are two ways to send bulk mail:

1. via ID mail
   To send your bulk mail via ID mail, we can provide an Excel spreadsheet of employees, faculty, and/or staff and their respective mail codes. This listing is updated twice monthly. Prepare your bulk mail item. Then request the mail code listing from mailroom@bonair.stanford.edu and have the your mailing house deliver the bulk mail to our loading dock at 340 Bonair Siding. Bulk mail must be sorted in mail code order, otherwise a sorting fee will be applied. We do the rest at no charge to the department. ID mail is to be used for Stanford business only.
2. via US Mail
   To send the mail via US mail it is economical to use the Stanford mail permit #28. Have the mailing house arrange for the mailing. They will take care of the paperwork, but they must have an approved work order for the use of the permit. That use must be arranged by Mail & Delivery Services, see below. There is a $10.00 processing fee charged for the service. Your department pays the postage, which will be charged to your account by MDS.

To arrange to use Permit 28 for bulk mailing, please submit a BGM Service Request. Go to Request for Mailing & Delivery Services. For your requested service, choose "Permit 28 - Bulk Mailing" and provide your vendor name.

Medical Inter-Office Mail

Medical Inter-Office Mail is separate from Campus Mail. All questions should be directed to the Medical Mail Room, at (650) 723-5130.

Mail Codes

Mail & Delivery Services manages the four digit campus mail codes. These mail codes are independent of your USPS zip+four code. If you anticipate a change in the location of your mail stop, please contact us. Many times a change in location will require the assignment of a new mail code. Please do not make up or assign your own mail codes! Call 650.723.2261. Also, please ensure that your StanfordYou (web link) is updated with your correct mail code, so you do not experience any delays in receiving your ID mail.

To review mail codes for the Stanford Campus and the Medical Center please go to the Mail Code database to Request a Mail code.