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Facilities Operations Guidelines for Customer-Funded and Facility-Funded Services

The following list shows the guidelines used to determine whether repairs and maintenance are funded by Facilities Operations or by you, the customer. Services are alphabetized in four groups, with related maintenance together ("generator testing" with "electrical systems," for example). Each maintenance type is identified as "Facility Funded" (paid for by Fac Ops) or "Customer Funded" (paid for by you/your Department).

This list is only a guideline. Any questions should be directed to the appropriate District Manager. Please note these guidelines are only for maintenance related types of work. Facilities Operations typically does not fund new installations and modifications of building systems to meet new and/or changed programmatic needs.

Some commonly used terms:

  • Commons Areas = lobby areas, hallways, stairways - typically space people walk through to get to another space in a building. The one exception is restrooms are also considered common areas and some open kitchen areas as well in buildings.
  • Program Space = office areas, labs, department conference rooms, department lounges, department classrooms that are used by only that department or primarily used by that department.

 
Facility Funded = Within Facilities Operations, we maintain the academic campus buildings (excluding School of Medicine) and have funds that cover the expenses in the examples on the “who pays” web page. This basically includes the infrastructure for all academic spaces we maintain. In program spaces, this includes lighting (such as when a light is out or a diffuser is broken, a switch isn’t working, etc.) air distribution problems as it relates to the main building HVAC system, etc.


Customer Funded = In program spaces, any types of upgrades, such as carpet replacement, painting, window covering replacement, adding doors, etc. is funded by the department who space is assigned to.

Interior Repairs and Maintenance

Building damage/repairs caused by flooding, equipment failure, seismic activity, graffiti, etc.

Facility Funded

Carpet, ceiling, flooring, and baseboards repair and replacement in common areas

Facility Funded

Carpet, ceiling, flooring, and baseboards repair and replacement in program space

Customer Funded

Computers, servers, UPS, communications outlets, TSOs

Customer Funded

Damage or vandalism caused by occupants

Customer Funded

Department classrooms - Classroom Clocks are the responsibility of the Dept.

Customer Funded

Duplicate key requests

Customer Funded

Electrical systems

Facility Funded

Elevator maintenance services

Facility Funded

Emergency generator testing

Facility Funded

Exterior/interior common areas, lobbies, stairwells, restrooms, and University classrooms

Facility Funded

Existing doors and hardware

Facility Funded

Grounds maintenance

Facility Funded

Heating, ventilation and air conditioning systems and equipment

Facility Funded

Interior signs, nameplates, and directories

Customer Funded

Keys/rekeying (SU Lock Shop) rekeying requests for program changes

Customer Funded

New doors and associated hardware

Customer Funded

Painting/wall treatments of interior program spaces

Customer Funded

Plumbing systems and fixtures

Facility Funded

Seismic bracing of furniture in program space, creation and maintenance of emergency evacuation plans

Customer Funded

Furniture, Appliances, and Equipment Repairs and Maintenance

Electrical appliances such as freezers, refrigerators, ice makers, kitchen and food service equipment

Customer Funded

Window air conditioners, portable space heaters and fans, HVAC systems modifications and/or upgrades to meet program changes

Customer Funded

Window treatments such as blinds or drapes in program space

Customer Funded

Exterior and Grounds Repairs and Maintenance

Exterior building signs

Facility Funded

Kiosks, directories, benches, tables in common areas, bike racks, etc.

Facility Funded

Outdoor furniture such as patio and picnic tables in restricted areas controlled by the departments'

Customer Funded

Paving repairs to pathways and roads

Facility Funded

Pre- and post-event grounds cleanup

Customer Funded

Street lighting

Facility Funded

Cleaning, Trash, and Recycling Services

Carpet cleaning (annual)

Facility Funded

Extra custodial services outside of scheduled services, event cleanup such as non-scheduled carpet cleaning

Customer Funded

Interior window washing

Customer Funded

Fall clean-up

Facility Funded

Scheduled custodial service

Facility Funded

Scheduled trash removal/recycling

Facility Funded

Trash removal/recycling--extra services outside of scheduled services, capital equipment disposal

Customer Funded

Request for additional interior trash cans

Customer Funded

Laboratory Related Maintenance

Source and Distribution system to a single lab use/single point of use:

Customer Funded

Gas/Bulk storage tank (i.e. dewars and cylinders) - specialty gases (Nitrogen, CO2, Hydrogen, Oxygen, Argon, etc.)

Customer Funded

Compressed Dry Air (CDA) System

Customer Funded

Vacuum system

Customer Funded

Deionized Water/Reverse Osmosis (DI/RO) (i.e. Millipore)

Customer Funded

Process cooling water (i.e. Neslab)

Customer Funded

Transient Voltage Surge Protector (TVSS), Uninterrupted Power Supply (UPS), Power Conditioner and Line Conditioner

Customer Funded

Source and Distribution System for overall building or multi-lab use:

Facility Funded

Piping (Specialty gases and chemical liquids) up to lab isolation shutoff valve (Nitrogen, CO2, Hydrogen, Oxygen, Argon, HF, etc.)

Facility Funded

Compressed Dry Air (CDA) System (< 150psi) up to lab isolation shutoff valve

Facility Funded

Vacuum System up to lab isolation shutoff valve

Facility Funded

Deionized Water/Reverse Osmosis (DI/RO) System up to lab isolation shutoff valve

Facility Funded

Process Cooling Water System up to lab isolation shutoff valve

Facility Funded

Gas Detection Alarm System - Hardwired to a building control's system including PLCs.

Facility Funded

HVAC - Supply, Exhaust and Return Ventilation System (Approved by Campus Air Conditioning Policy)

Facility Funded

Electrical - Main switchgear to distribution panels and up to receptacles and to disconnects

Facility Funded

Specialty Lab Related Systems:

Customer Funded

Gas cabinets and fume hoods - (with the exception of annual certifications, rough filter and glass window)

Customer Funded

Biosafety cabinets and wet benches (including annual certifications)

Customer Funded

Gas chemical abatement exhaust system - support for single lab use (i.e. dedicated burn boxes)

Customer Funded

Stand Alone Gas Detection Alarm System

Customer Funded

Nitrogen Generator

Customer Funded

Hydrogen Generator

Customer Funded

Autoclaves, glass washers and dryers

Customer Funded

Specialty Lighting

Customer Funded